Further to our Customer Advisory dated June 17, 2021, General Average was declared for the
vessel NYK Delphinus after encountering a fire incident. Consequently, all customers are
reminded to post General Average Security and the necessary documents to ensure the
cargo’s release.

Yantian International Container Terminal (YICT) is currently operating at very high yard density.

Further to our Customer Advisory dated June 4, 2021, General Average has been declared by
the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string, after
encountering a fire incident prior her arrival in Oakland, CA.

Yantian International Container Terminal (YICT) is currently operating at very high yard density.

In result of recent COVID cases found in Yantian terminal, it had been kept working at low
productivity. With such disruption, several ONE vessels are going to omitting their usual calls
at the terminals of Yantian.

Yantian International Container Terminal (YICT) is currently operating at very high yard density.

As a follow up to our advisory, dated June 3, 2021, this is to advise you that our technical
team has fixed the issue and ONE Mobile Application is now also available in Google Playstore.

Further to our Customer Advisory dated June 2, 2021, General Average has been declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string, after encountering a fire incident prior her arrival in Oakland, CA.

Yantian International Container Terminal (YICT) is currently operating at very high yard density.

This is to advise you that due to technical reasons, ONE’s Mobile Application is currently not
accessible via Google Play Store.
Our team is investigating the issue and we’ll keep you posted as soon as the issue has been
resolved. We regret the inconvenience caused and appreciate your kind understanding.