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ONE Australia Export Container Releases

Dear Valued Customers,

As we continue to expand and enhance our digital capabilities with the aim of improving service quality, we wish to advise that our Live Chat menu has been extended to include Container Releasesfor Export shipments, under the ‘Container Management’ option.

Effective 22nd January 2024, all requests for container releases for Australian export shipments via the email channel will be phased out and handled via Live Chat through our website ( Please utilize our Live Chat Container Management option for all Container Releases forExport Shipments from 22nd January 2024.

If you have any questions, please do not hesitate to contact your local Ocean Network Express representative.

Head Office
Suite 2 Level1, 100 Pacific Highway, North Sydney NSW, 2060
02 9056 9900
Level 4. 06, 210 Kingsway, South Melbourne, VIC 3205
03 9068 0900
Suite 4.01, Level 4/15 Astor Terrace, Spring Hill, Brisbane QLD 4000
07 3186 2100
25 Aberdeen Street, Port Adelaide, SA 5015
08 8119 0900
Suite 6 Level 1, 1 High Street, Fremantle, WA 6160
08 6223 0620

Please refer to the attachment for details.