Breadcrumb Home Australia LiveChat service is now available Australia LiveChat service is now available Ocean Network Express Live Chat services is now available on our Australia local site. Customers can start chatting with our agents based on the options they have selected to receive quick responses. Live Chat support hours for Australia are 8:30 AM - 5:00 PM local time Monday - Friday. Shipping Instructions Status B/L Amendment B/L Release Arrival Notice Invoice Status Check Cut-Off Information Vessel Call Information Ecom Tech Support Mobile App Enquiry D/O Release Please click the icon at the lower right-hand corner to start chatting!